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A focus on customer service. New online training program teaches travel industry how to serve lesbian and gay customers.
The gay travel and tourism industry has never been hotter. Worth billions annually, more hotels, tour operators, travel agents and destinations now actively target gay and lesbian travelers.
But many gay travelers worry that they may experience customer service levels that can be tainted by discomfort - or homophobia - when traveling.
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Ft. Lauderdale gay tourism deserves support from the community, now more than ever. Introducing the Sandra Lee Inn.
Ft. Lauderdale Mayor Jim Naugle has been aggressively insulting gay men this summer. His comments have been so reproachful that they've isolated him from constiuents and colleagues. Some believe he has become "a marginal character, a buffoon, an affiliate of the wacko fringe".
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