California Cryobank

Hey out there. My wife and I are in the process of trying to get pregnant. We are wondering if there are any local parents in the Boston, MA area who have used the California Cryobank in Cambridge. Looking to get some info from other consumers before we get info from the bank itself.
How welcoming was the space for both partners?
Was there many preliminary steps to actually buying the sperm?
Is there storage around here, or must it be shipped?

Any info/opinions greatly welcome. Thanks, and wish us luck đŸ˜‰

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